Autonomous Operations Intelligence
From alert to resolution, autonomously. DHARMA doesn't just monitor — it understands, investigates, and acts. Five coordinated AI agents work as a team to transform how enterprises handle incidents.
Alert → Triage → RCA → Remediate → Validate
Five stages. Five AI agents. One autonomous pipeline that turns noisy alerts into resolved incidents — without waking your on-call engineer at 3 AM.
Auto-Triage Agent
त्रिभङ्ग- ·Ingests alerts from Datadog, Prometheus, ServiceNow, PagerDuty, custom webhooks
- ·Classifies into 8 categories: infra, app, security, performance, availability, data pipeline, cost, compliance
- ·Severity × category priority matrix (P0–P5)
- ·Context boosting: production + critical service = auto-escalate
- ·Sub-second classification latency with multi-signal correlation
RCA Agent
कारण- ·ReAct (Reason + Act) loop — max 8 investigation steps
- ·4 tool groups: Observability, CMDB, DevOps Knowledge, Change History
- ·Builds causal chains from root cause to observed symptom
- ·Confidence scoring — stops when 85%+ confident
- ·Suggests runbooks and recommended actions
Correlation Agent
सम्बन्ध- ·Cross-references alerts from Datadog, ServiceNow, and custom sources
- ·Deduplicates related alerts into unified incident groups
- ·Identifies blast radius and affected service dependencies
- ·Maps change events to alert timelines for rapid root cause identification
- ·Reduces alert noise by 60% through intelligent grouping
Remediation Agent
उपचार- ·Governed action catalog — every action has risk level and approval requirements
- ·Safe execution with rollback capability via ServiceNow change requests
- ·Human-in-the-loop for high-risk actions with Slack/Teams escalation
- ·Native Datadog downtime creation during remediation windows
- ·Full audit trail for compliance and post-mortem analysis
Validation Agent
प्रमाण- ·Closes the loop — verifies the fix actually worked via Datadog metrics
- ·Self-learning feedback: tracks which remediations succeed
- ·Pattern recognition for recurring incidents
- ·Continuous improvement of triage accuracy
- ·Automated ServiceNow ticket resolution on successful validation
Built for Production, Not POCs
DHARMA integrates with your existing stack. Multi-vendor observability, compliance logging, and governed actions from day one.
Multi-Vendor
Datadog, Prometheus, Elastic, ServiceNow, PagerDuty — native adapters, one platform.
RBAC + SSO
Enterprise identity integration with fine-grained role-based access.
Compliance Logging
SOC2-ready audit trails for every automated and manual action.
Custom Escalation
Define escalation policies that match your team structure and SLAs.
API-First
Webhook ingestion + REST API. Datadog MCP + ServiceNow adapter included.
Governed Actions
Risk-tiered action catalog with approval gates and rollback safety.
Stop Fighting Alerts. Start Resolving Incidents.
DHARMA transforms incident response from reactive firefighting to autonomous intelligence. Let your engineers build instead of babysit dashboards.